Privacy Policy

CALM & GRACE

Last updated: 24/02/2026

Close-up of the Calm & Grace 'C&G' logo icon in black and white

At Calm and Grace, your privacy matters.

This policy explains how we collect, use and protect your personal information when you visit our website, enquire about our services, or purchase from us.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information:

  • Your name

  • Email address

  • Phone number

  • Address (for product orders or consultations)

  • Information you provide via contact forms

  • Payment details (processed securely via third-party providers)

  • Website usage data (via cookies and analytics tools)

We only collect information that is necessary to provide our services and improve your experience.

2. We use your information to:

  • Respond to enquiries Provide interior and feng shui consultations

  • Process and deliver product orders

  • Send relevant updates (if you have opted in) Improve our website and services

  • Meet legal and accounting requirements

We will never sell, rent or trade your personal information.

3. Email Marketing

If you subscribe to our newsletter or opt in to receive updates, we may send occasional emails relating to:

  • Interior design insights

  • Feng shui guidance

  • Product launches

  • Offers and updates

You may unsubscribe at any time by clicking the link in our emails.

4. Payment Security

All payments are processed securely through trusted third-party providers.
Calm and Grace does not store or have access to your full payment details.

5. Cookies

Our website may use cookies to:

  • Improve website functionality

  • Analyse visitor behaviour

  • Enhance your browsing experience

You can disable cookies in your browser settings if you prefer

6. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse or unauthorised access.
However, no online transmission can be guaranteed as completely secure.

7. Third-Party Services

We may use trusted third-party providers for:

  • Website hosting

  • Email marketing

  • Payment processing

  • Analytics

These providers only receive the information necessary to perform their services and are expected to protect your data.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of your data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To make a request, please contact us at: hello@calmandgrace.com

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Calm & Grace

Email: hello@calmandgrace.com
Location: Melbourne, VIC, Australia